We collect various types of information to provide and improve our services. This includes:
Contact details (name, email, phone number)
Business details (company name, industry, packaging needs)
Shipping and billing information (address, payment details)
We automatically collect data through cookies and analytics tools, including:
Browser type, IP address, and device information
Website usage statistics (pages visited, time spent, interactions)
We use your information to enhance your experience with Kalaa Packaging Company and provide better services. This includes:
Processing Orders: To confirm, fulfil, and deliver your purchases.
Customer Support: To address inquiries and resolve issues.
Marketing & Promotions: To send updates, offers, and newsletters (only with your consent).
Website Improvements: To analyse traffic and enhance user experience.
Legal & Security Compliance: To prevent fraud and ensure compliance with legal obligations.
We do not sell or rent your personal information. However, we may share data in the following cases:
With Service Providers: Payment processors, logistics partners, and IT service providers who help operate our business.
Legal Requirements: If required by law, such as responding to legal requests or enforcing our terms.
Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.
We implement strict security measures to protect your data from unauthorized access, alteration, or misuse. These include:
SSL Encryption: Ensures secure data transmission.
Access Controls: Restricted access to personal information.
Regular Security Audits: To maintain system integrity.
Note : However, while we take all necessary precautions, no online system is completely secure.
You have the following rights regarding your personal information:
Access & Update: You can review and update your information by contacting us.
Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
Delete Your Data: You may request the deletion of your data, subject to legal requirements.
We use cookies and similar technologies to enhance your browsing experience.
Essential Cookies: Required for website functionality.
Analytics Cookies: Help us understand user behaviour.
Marketing Cookies: Used for personalized advertising.
Note : You can manage cookie preferences through your browser settings.
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Effective Date" at the top.